Awesome service!

Jan - Waterloo, IL
77 days ago

Would highly recommend them

Awesome

Angela - Waterloo, IL
117 days ago

Recommend

Great service. Very friendly and informative.

Ellen - Waterloo, IL
129 days ago

Great service

Francis - Waterloo, IL
131 days ago

Randy was awesome. We will definitely ask for him again

A/c tuneup visit

Ms Brandy - Waterloo, IL
234 days ago

Outstanding customer service

Rick - Waterloo, IL
256 days ago

Amanda was VERY knowledgeable about her products and was able to educate me to the point I had complete understanding and comfort in my purchase. Amanda, as with ALL Tiger employees was very kind and informative.

Very nice service representative

Amy - Waterloo, IL
268 days ago

Curtis was helpful, polite, and efficient. He took time to answer questions and educate on the equipment.

Great service!

Nancy - Waterloo, IL
309 days ago

We had a disater Sunday evening. My huaband lost his footing and fell onto the toilet. It busted the rear of the bowl. I called Tigers and asked if they could help. She assured me they were available. They gave me an approximate time for the service guy to arrive. They sent me a bio and a picture of our tech. He arrived on time and got to work. Bill looked over our situation and gave me 3 options and the cost for each. He got right to work. He made no mess replacing our toilet and was very considerate. Bill was very professional and soon he was finished. He did a great job explaining everything. We were so pleased with this service! 5 star

Great service and left area very clean.

Matt - Waterloo, IL
354 days ago

Plumbing

Judy - Waterloo, IL
424 days ago

Chris was very professional and courteous. He obviously knows his job!

Great service available when you need them.

Shawna - Waterloo, IL
454 days ago

Top notch service and outstanding support

Richard - Waterloo, IL
537 days ago

Rick from Tiger Direct serviced our AC n heating. He took time to explain what he was doing, went over his findings throughly with us. Rick treated us as the only customer the company has and appeared to not be satisfied until we understood what he was doing. While this was just a routine preventive maintenance appointment, he throughly ensures we understand what he was doing and why.

Outstanding service delivered by a very professonal and knowlegeable service technician

Rick - Waterloo, IL
633 days ago

Great Service

Lori - Waterloo, IL
781 days ago

Great Service

Mark - Waterloo, IL
804 days ago

Was very pleased with Tiger from my initial call with Tracy in Customer Service to the Technician and Installer Travis and Cody. They were prompt, courteous and professional throughout the entire process of diagnosing our problem to installation of our new tankless water heater system and water filtration system. I liked the fact that they are a veteran and family owned business. I am glad to say I have found my plumbing and HVAC company that I can rely on. Great Job Tracy, Travis and Cody and to Tiger.

Service

Amy - Waterloo, IL
824 days ago

Timely service and “on time” technicians

Drew and Kevin were very polite and professional . also they provided additional helpful information on carring for my plumbing.

Joe - Waterloo, IL
930 days ago

furnace check-up

James - Waterloo, IL
1132 days ago

another satisfying experience with Tiger.

Plumbing check-up

James - Waterloo, IL
1154 days ago

Ethan did a great job for us on a very long day. He has an excellent personality, is patient, answered all our questions and concerns and explained all the work being done. When he ran into difficulties he persisted until the problem(s) got solved. It was a pleasure to have him in our house and he is now our unofficial second foster-son.

Plumbing check-up

James - Waterloo, IL
1155 days ago

Jeff did a thorough inspection of all our plumbing fixtures and identified problem areas. A plan of action was explained and agreed on. All our questions and concerns were addressed and everything was explained clearly and in detail. It was a pleasure to have him in our home.

Annual Heating Inspection

Nancy - Waterloo, IL
1162 days ago

Great Service, very friendly.

Rachel - Waterloo, IL
1181 days ago

I had two guys working on the furnace and plumbing at the same time! They did an amazing job! Thanks Ian and Drew!

Greet job

Justin - Waterloo, IL
1400 days ago

Dan is the man

Great

John - Waterloo, IL
1406 days ago

Very good service at a fair price.

great furnace repair

James - Waterloo, IL
1500 days ago

Zach installed a replacement item that was faulty on our furnace. He was pleasant, prompt, informative, and completed the installation in a timely fashion. He's welcome any time we require a service call.

Duct cleaning

James - Waterloo, IL
1528 days ago

Antjuan and Alex cleaned our ducts today. They were prompt, efficient answered all our questions, provided additional information and were very pleasant. Antjuan has been here before and we appreciate and enjoy his service. He's welcome on any service calls we may have in the future.

excellent service cll

James - Waterloo, IL
1532 days ago

Another excellent service call.

Inspection of heating/cooling and added upgrades

Nancy - Waterloo, IL
1599 days ago

The quality of work has always been top notch, would recommend Tiger as a first choice, always.

Survey

Charlene - Waterloo, IL
1618 days ago

Mark was very professional, explained what he was doing as he went along the job. Very friendly & courteous.

Great Job! Awesome personality!

Rachel - Waterloo, IL
1649 days ago

Joe did a fantastic job! He was fast, efficient, and the quality of his work was excellent! He was also very personalable and fun to chat with!