Furnace, Air Conditioning, Plumbing & Electrical Repair Service Mascoutah, IL

Outstanding Customer Service and Exceptional Field Team.

Jason - Mascoutah, IL
25 days ago

Can’t thank Tiger enough for helping us get through a challenging situation with a hot water heater after a competitor’s equipment and service failed a little over a year after installation. Tiger Customer Service kept us updated throughout the water heater replacement process so there was no doubt in our mind that things were being taken care of. Thank you to Drew for coming out on a Sunday morning and taking the time to explain the problem(s) and to provide a fix to get us through to the next day and a permanent solution. Also, a special thank you to Marland for his professionalism and dedication while working overtime to ensure my family and I were taken care of.

James - Mascoutah, IL
187 days ago

Job well done!

Doug - Mascoutah, IL
202 days ago

Sam and Nick did an excellent job of cleaning all of duct work. They were extremely friendly and did an awesome job in short order.

Comfortable review of plumbing

Sharon - Mascoutah, IL
308 days ago

Down to earth. Comfortable and practical expertise on maintaining and improving my house.

Outstanding service

George - Mascoutah, IL
378 days ago

Your staff did a good job and were very helpful with any concerns we might of had.

Mary - Mascoutah, IL
522 days ago

Poor scheduling & high prices

Barb - Mascoutah, IL
545 days ago

Very disappointed with the time it took to complete the job. The price seemed very high.

"Professional Technician"

Mike - Mascoutah, IL
577 days ago

On time and great price!

Kevin - Mascoutah, IL
579 days ago

Professional service

Great Service

Marvin - Mascoutah, IL
619 days ago

Jordan did a super job with the electrical switch I needed installed.

Very satisfied, good feedback from Rick about what he found!

Terry - Mascoutah, IL
650 days ago

Happy I selected Tiger - good service.

Great service

Earl - Mascoutah, IL
689 days ago

Quick, efficient, knowledgeable service

Thomas - Mascoutah, IL
737 days ago

service was great and technician was courteous and friendly

John - Mascoutah, IL
769 days ago

Great Service

Thomas - Mascoutah, IL
823 days ago

Drew eased our minds by providing us with available options on a replacement sump pump as well as battery backup options.

Great Service

Marshall - Mascoutah, IL
829 days ago

Great Service

Jack - Mascoutah, IL
842 days ago

Very easy to relate to Drew, Davious, and Chuck. They were professional, and obviously wanted to satisfy our needs.

Installation of Water Heater and Finding Leak in Crawl Space

Philip - Mascoutah, IL
865 days ago

I want to thank all the guys from Tiger who had a hand in installing a new water heater, namely the team of Stewart and Ethan who did the initial install and Davius for coming late to soldier a copper pipe. All these guys did a great job and strived to put the customer first. A speciial thanks to Stewart and Ethan for finding the source of a leak in my crawl space. This find negated having to replace sewer pipes and saved me roughly $3,000. On top of that, they cut out old material at the leak location and put in new material--rather than just snake through a hopelessly large clog for a temporary fix. Hats off to these guys and I'll look forward to calling Tiger again and recommending to my friends. Thank you Tiger!

Good job explaining system.

Jennfer - Mascoutah, IL
867 days ago

Very satisfied.

Mike - Mascoutah, IL
904 days ago

Zach was very knowledgeable, and courteous.

Best customer service ever!

Larry and Kara - Mascoutah, IL
914 days ago

I called and they sent a technician out within a couple of hours. He told me what the problem was and sent out an advisor shortly after to explain my options. After we decided on a unit, the advisor called and had the parts ready and two guys showed up the same afternoon to install the unit. They worked until the installation was complete. I think it was around 9pm. I am in the customer service industry and this was by far the best customer service that I have ever received. Everyone involved was very professional and very nice people. Whatever Tiger does to train their employees, they are doing an excellent job. I wish I could remember everyone's name so I could list them. I want to thank everyone involved. They turned a horrible day into a pleasurable experience!

Great service

Scott - Mascoutah, IL
972 days ago

Great experience

Great Service

Kara - Mascoutah, IL
995 days ago

We were without AC on a Friday afternoon. The service was fast and friendly. Everyone was helpful in anyway they could be.

When crap happens call TIGER

Aaron - Mascoutah, IL
1051 days ago

To understand how awesome my service was, back story required. The night before the water in my home was backing up into my tub. The next morning my wife was to be induced and have our baby. We stayed up calling our insurance company and other plumber providers in the local area but would not pick up their phones. At the hospital the next day (Sunday), I called TIGER and Ben picks up the phone. He helped me set up an appt and square up all the details so I was worry free and able to focus on my wife. That day we delivered a beautiful baby girl. The next day, Justin showed to the house and had to deal with my insurance company. We worked our way through that web and come up with a solution. He did his best, but at this point was unable to really assess the problem. So I paid the man shook his hand and thought he had left. I went back to my dead end and started to research my problem (google) to see what other options there might be. Maybe 15 minutes later knock on the door and Justin's still at my home. He said, if it were him in my situation, he couldn't imagine how I was feeling and didn't want to leave till he figured it out. So for another 2 hours he worked and sure enough found my problem. Unfortunately he didn't have the equipment to fix it, but set me up an appt. the next day. I sincerely couldn't thank him enough. A new baby is one thing, not being able to use a toilet in your house is another. Thank you for providing the service I didn't know I needed, customer service. TIGER will always be highly recommended from me. Thanks againAaron

Awesome Service

Angela - Mascoutah, IL
1091 days ago

Kevin was very pleasant and informative. Very nice young man!

HVAC Inspection - Good Job

Brian - Mascoutah, IL
1134 days ago

Kenny was very professional and efficient. He checked everything out in a timely fashion and setup another appointment for me right there on the spot saving me time. Thanks.

Great Service

Brian - Mascoutah, IL
1134 days ago

Sara did a great job and was very thorough in getting me an estimate on duct cleaning and additional work under a room in my house.

Awesome Service

Melissa - Mascoutah, IL
1191 days ago

Tiger was able to get us in and fix our plumbing within a short time frame. The service was great and the tech was very informative and did a great job!

Honest, Reliable Technician

Scott - Mascoutah, IL
1200 days ago

Immediately upon calling Tiger, I was impressed with the courteous customer service and professionalism. Once my technician Kenny arrived-even more so. Kenny took the time to explain everything he was doing and what was required to repair our heater that we had been without for 3 days! His honesty saved our family over $500 and had our heater working within minutes. So grateful to have companies with great morals and values. We will definitely use this company for all of our heating needs.

Very Polite

Mike - Mascoutah, IL
1249 days ago

Kenny was very polite and did the work quickly.