Very disappointed with the time it took to complete the job. The price seemed very high.
Jordan did a super job with the electrical switch I needed installed.
Happy I selected Tiger - good service.
Drew eased our minds by providing us with available options on a replacement sump pump as well as battery backup options.
Very easy to relate to Drew, Davious, and Chuck. They were professional, and obviously wanted to satisfy our needs.
I want to thank all the guys from Tiger who had a hand in installing a new water heater, namely the team of Stewart and Ethan who did the initial install and Davius for coming late to soldier a copper pipe. All these guys did a great job and strived to put the customer first. A speciial thanks to Stewart and Ethan for finding the source of a leak in my crawl space. This find negated having to replace sewer pipes and saved me roughly $3,000. On top of that, they cut out old material at the leak location and put in new material--rather than just snake through a hopelessly large clog for a temporary fix. Hats off to these guys and I'll look forward to calling Tiger again and recommending to my friends. Thank you Tiger!
Zach was very knowledgeable, and courteous.
I called and they sent a technician out within a couple of hours. He told me what the problem was and sent out an advisor shortly after to explain my options. After we decided on a unit, the advisor called and had the parts ready and two guys showed up the same afternoon to install the unit. They worked until the installation was complete. I think it was around 9pm. I am in the customer service industry and this was by far the best customer service that I have ever received. Everyone involved was very professional and very nice people. Whatever Tiger does to train their employees, they are doing an excellent job. I wish I could remember everyone's name so I could list them. I want to thank everyone involved. They turned a horrible day into a pleasurable experience!
We were without AC on a Friday afternoon. The service was fast and friendly. Everyone was helpful in anyway they could be.
To understand how awesome my service was, back story required. The night before the water in my home was backing up into my tub. The next morning my wife was to be induced and have our baby. We stayed up calling our insurance company and other plumber providers in the local area but would not pick up their phones. At the hospital the next day (Sunday), I called TIGER and Ben picks up the phone. He helped me set up an appt and square up all the details so I was worry free and able to focus on my wife. That day we delivered a beautiful baby girl. The next day, Justin showed to the house and had to deal with my insurance company. We worked our way through that web and come up with a solution. He did his best, but at this point was unable to really assess the problem. So I paid the man shook his hand and thought he had left. I went back to my dead end and started to research my problem (google) to see what other options there might be. Maybe 15 minutes later knock on the door and Justin's still at my home. He said, if it were him in my situation, he couldn't imagine how I was feeling and didn't want to leave till he figured it out. So for another 2 hours he worked and sure enough found my problem. Unfortunately he didn't have the equipment to fix it, but set me up an appt. the next day. I sincerely couldn't thank him enough. A new baby is one thing, not being able to use a toilet in your house is another. Thank you for providing the service I didn't know I needed, customer service. TIGER will always be highly recommended from me. Thanks again Aaron
Here to assist a customer with a clogged toilet
Homeowner had a gas leak and needs HUMIDIFICATION i
Here to assist a customer with a faucet
Repairing a sewer line and adding a new clean out
Install shutoff valve
Homeowner needs her hvac system completely cleaned and some plumbing leaks fixed.
Reviewed thermostat for valued customer.
Tore off boarder and properly caulked the tub and vanity
Replaced shower cartridge in Mascoutah, IL
Water service replacement
Install new water service