Great Service

Betty - Fairview Heights, IL
4 days ago

Professional Technician

Service check up

Sharon - Fairview Heights, IL
18 days ago

Questioning What Was Done and How It Was Done!

Nick - Fairview Heights, IL
19 days ago

The final result was satisfactory, and Sam is the kind of guy and worker I like having work for me. But, I question why Drew came to preview the job, give cost estimates for doing the job (starting with the most expensive instead of the most reasonable), require payment before the job was even started, could not provide a detailed quotation -- simply labor, materials and extras, and then left. Later, Sam arrived ready to go to work, which was all I ever expected. The cost for this relatively simple job seemed inordinately high, but I committed to get the job done. Eventually over four hours of time was used up. Did I really spend money on having Drew drop in for a visit? Consequently, I don't like the procedure, the lack of one really good recommendation, the various quoting, the one number quotes, and the protracted waste of time, especially mine. If this is Tiger's customary way of doing business, I will have to consider dropping my membership. Please respond.

Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services:

I appreciate the feedback, Mr. Wartonick. I have passed these concerns as well as your others from earlier this week along to our Customer Care Manager, who will be reaching out to discuss with you soon.

Great Service

Charmel - Fairview Heights, IL
29 days ago

Great service

Donna - Fairview Heights, IL
43 days ago

Very respectable and explained everything

Plumbing and Electrical Annual Inspection

John - Fairview Heights, IL
43 days ago

Patterson showed up within the allotted time frame, I didn't hear the doorbell, so he had to wait until the dispatcher called my cellular phone. I met him at the front door, and took him down, to the water heater. I as a customer, I attempted to have every thing open and easily accessible for him. That made his job, much easier. He completed the plumbing inspection, as I watched and I thought it was extremely thorough. He also, pointed out some minor things, that might be addressed, such as a catch bowl below the cold water shut off, in the main bathroom, to prevent any condensation, from dropping onto the cabinet base, and shortening the life time of it. I appreciate that extra mile, he went. Electrical inspection, went off without a hitch. All except 2 outlets, in my house need to be upgraded to GFCI oulets. I forgot about 2 outlets, down inside of the crawl space, but those will be upgraded, within a month. He also found, 2 light switches, in the living room, that were starting to make a popping sound, which he stated. They might be getting ready to cease working, or they might char out. Those are also, on my upgrade list, as of now! He also, noted that, I as the customer, have an additional Power Perfect Surge Protection Box, mounted above the electrical panel, as a preventative additional measure. My home was built in 1979, which ensues that the newer upgrade of Inter system Bonding, is Grandfathered in. It would only become mandatory, if another major renovation, to the home was planned. I can't say enough, about his professionalism, and the way he represented Tiger Plumbing, Heating, and Air Conditioning Company. Thank You, Sincerely.

Great service!

Deborah - Fairview Heights, IL
61 days ago

Awesome service

Donna - Fairview Heights, IL
63 days ago

Very respectful.

The services provided by Bill were Great and the price was beautiful.

Stephen - Fairview Heights, IL
82 days ago

Bill did an outstanding job. He's was professional and courteous. I wish I had thought about Tiger repairing my bath tube when this first started. But I learned Tiger has many talent professional in the field of home repair and upgrades. Thank you for the great service.

Great service

Stephen - Fairview Heights, IL
84 days ago

Excellence

Kenya - Fairview Heights, IL
84 days ago

Bill was very professional. He explained what he was going to do and went right to work. Bill told me where he was from and we had a conversation on his moving to the Midwest. Whenever I need a service through Tiger, I always get the nicest representatives. Thank you for having such wonderful employees who know the meaning of great customer service.

Really fast service and a nice employee

John - Fairview Heights, IL
85 days ago

It was done fast and there was no mess left

"Another great representative"

Kenya - Fairview Heights, IL
85 days ago

Andrew did a great job of assessing the problem and explaining what my options are. We had a general conversation about nature that has made my day. Andrew was very friendly and willing to answer any question that I had. I truly appreciate Tiger plumbing for having such a personable, as well as knowledgeable young man on their team.

Great service, awesome price

ken - Fairview Heights, IL
108 days ago

Arrived within 2 hrs. of my call.

Great prompt backup service

Nancy - Fairview Heights, IL
119 days ago

Brice was here in the a.m. to replace water filters and had a problem with one of the pressure release buttons . He didn’t have a replacement top so he called Tiger to get someone else out here to replace it and they were very prompt and thorough .. and explained the process and what to do in case of future problems .

Pleasant

Lorie - Fairview Heights, IL
125 days ago

Thanks, but no thanks.

Jack - Fairview Heights, IL
147 days ago

Unable to obtain any product performance information which would allow me to compare or evaluate value. Only info available was sales oriented and a vague "trust us!" statement.

Great Service

Tom - Fairview Heights, IL
183 days ago

Prompt, professional, and helpful.

Exceptional service

Mark - Fairview Heights, IL
216 days ago

Quick, professional, pleasant, great value

great service. very thorough.

Sue - Fairview Heights, IL
238 days ago

Joe is always so friendly

Great Company

Kenya - Fairview Heights, IL
244 days ago

Tiger Plumbing is a very honorable company with great employees. There's no pressure to purchase additional services, you get what you actually call them for. I highly recommend them.

Great Service.

Jim - Fairview Heights, IL
245 days ago

Great servicce

James - Fairview Heights, IL
249 days ago

He did what he was supposed to do.

Tiger Plumbing, Darien

Pat - Fairview Heights, IL
261 days ago

Thanks be to God for Angels, as Mr Darien truly served God and man. How blessed are we at such a time (Bereavement for wife’s husband/sister relative). All praises be to Him Who sits on the throne and to his disciples like Mr. Darien. He diagnosed the problem after a gentlemanly introduction and told us our plumbing difficulties in the most tender manner. He scheduled our next appointment and completely wrapped up the session with the epitome of professionalism...HATS OFF! Patricia Blakney and Mrs Rodalyn Blakney

The experience from service to payment was wonderful.

Sharon - Fairview Heights, IL
265 days ago

Loved the bio on Rob.... I felt very comfortable. Also he did a fabulous job of explaining the issues.

I don’t know what u mean

Jimmie - Fairview Heights, IL
267 days ago

Great service professional,awesome team Sam ,Toi Amanda

Chris was great, I was really happy.

Dolores - Fairview Heights, IL
296 days ago

Chris provided great service and just took charge of the situation and fixed the problem. I was very happy with him and the job he did.

Righr On

Bill - Fairview Heights, IL
299 days ago

Professional appearance, step by step info about was was being done and completely cleaned up when finished. Couldn’t have asked for a better experience.

Satisfied customer

Lavell - Fairview Heights, IL
301 days ago

When the unexpected happens, you tend to think the worst. Well this company put my thoughts at ease. They came out promptly, found the source of my leak, quoted me a very reasonable price and repaired the leak in a timely fashion, with little to no damage to my wall and sink. I'm so pleased with their work. Much respect to Allan Shelley and Nick Robles for their incredible work and professional attitudes. Even with my kids getting on they're nerves, they still held it together. Great job Tiger team!!!!!

Exceptional Service

Sabrina - Fairview Heights, IL
305 days ago

Curtis and the entire Tiger Plumbing staff recently provided me exceptional service, but what's new? Each and every time a Tiger employee enters my home I have come to expect superior service and THAT IS what I have received each time. Thank you, Curtis, for exceeding my expectations.