Home Service Blog Articles by Tiger®

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services Provides Coronavirus Update

Published: March 30, 2020
Tiger® Services Coronavirus Safety

Heather Ripley
[email protected]



Tiger Plumbing, Heating, Air Conditioning, & Electrical Services Provides Coronavirus Update

Home services company adopts safety precautions to protect homeowners from COVID-19 virus


COLLINSVILLE, Ill. – March 30, 2020 – Tiger Plumbing, Heating, Air Conditioning, & Electrical Services, a leading home services business serving communities throughout the St. Louis Metro East and Central Illinois regions, is taking steps to protect the public and its own employees after a member of its office staff tested positive for the COVID-19 coronavirus. 

“Tiger Services is proud to serve numerous Illinois communities, and the safety and health of our customers and employees is our highest priority,” said Todd Kiefer, Managing Partner. “At the center of our purpose is a commitment to protect the communities and the customers we serve. To honor our responsibilities, we must inform the public that a member of our office staff has been diagnosed with the COVID-19 virus.”

The affected individual feels fine and is in good condition and quarantined at home. Tiger officials have been in close communication with the CDC and Illinois Department of Public Health (IDPH) regarding how to move forward with care for their employees and the customers they serve.

Because all necessary and appropriate precautions have been taken, the IDPH/CDC said that the company may continue standard business operations. 

“Our services play a vital role in maintaining health, safety, and comfort in the local community,” Kiefer said. “The public can rest assured that we are taking steps to minimize the impact of COVID-19.”

The IDPH has directed that other office staff members who were in close contact with the individual self-isolate at their homes for at least 14 days and to monitor themselves for potential symptoms, even if they continue to feel fine during that time period. 

To protect customers in their homes, Tiger Services has initiated a no-contact policy. The service experts will stay six feet away from homeowners or their family members and avoid physical contact. They have also been issued safety equipment such as masks and gloves.

“Our highest priority is the health of the customers they serve, their families, and Tiger team members,” Kiefer said. “We continue to monitor the recommendations of local, state, and government health officials and have been constantly communicating, with employees on new and updated policies.”

If customers are concerned about their safety and health regarding Tiger employees in their home, please contact [email protected] ,call (833) 429-1700 , or visit www.trusttiger.com for more information.


About Tiger Services

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services provides residential services including plumbing, electrical, HVAC, drain cleaning, water treatment and emergency repairs to homeowners in the St. Louis Metro East and Central Illinois regions. We pride ourselves on employing only the best service experts and will reimburse the service call price if they act unprofessionally, don’t wear shoe covers or wear gloves or leave your home without cleaning up. Tiger Services has several financing options available, and if a problem that we’ve fixed in home reoccurs within a year, we’ll repair it again at no cost. To find out more, call (833) 429-1700 or visit https://www.trusttiger.com.


[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”8751″ img_size=”small”][/vc_column][/vc_row]
You Can Trust Tiger
True professionals
"Brian did an amazing job for us. A true professional!"
- Rob B.
Personable and efficient
"Mark was personable and efficient. I like the pictures he took for an explanation of problems especially since I couldn't get to the area that had the problem."
- Mike H.
We definitely recommend Tiger!
"My families a/c went out randomly today. I went around the house troubleshooting what I could. It got to the point where we had to call someone. We called the first places that showed up on google. Most places either wanted tons of money just for diagnostics, or couldn’t come out today. We called Tiger they went over the cost and they got someone out to our house in 45 minutes. Josh Moravec was our tech and was super professional, kind and intelligent. He was here for about 15 minutes before he figured out our issue. He went over in depth the cost and verified everything was good before getting started to resolve it. There was no pressure to buy the service if we didn’t want to. He went back down and in 15 minutes the a/c was running strong! He asked if we had any questions and then was on his way! He was great with our kids, very polite and courteous of me and my wife. He answered all our questions, and the price was more than reasonable. We definitely recommend Tiger, and make sure you ask for Josh Moravec if you can!"
- James L.
Prompt and ready to help
"Mark came within 24 hours and was prompt and ready to help. He fixed our problem in no time at all! I will be calling them again!"
- Monica J.
Professional electrical service
"We appreciate that Tiger was able to accommodate our appointment request the next day which was a Sunday. Tyler was on time and provided very professional service regarding our electrical issues we had."
- Anne N.
Professional, knowledgable and polite
"Service man was very professional, knowledgeable, and polite. Work was organized and every step taken was toward accomplishment of goal. System was repaired and returned to service promptly. I felt confident in the serviceman's performance and that my AC will work properly...satisfied customer."
- Walter B.
    See how fast we can get to you!


    Join Our
    Winning Team

    Here’s a Little More About Our Heating Services